This policy explains how Play Doh handles information submitted through website forms, catalog inquiries, service questions, and product support requests.
We may collect your name, email address, phone number, company or store name, country, product interest, and message details when you submit a form. We also may receive standard website usage data used to maintain security and improve site performance.
Submitted information is used to answer inquiries, route safety or care questions, discuss collection planning, provide documentation, and improve the clarity of our product and service content. We do not sell personal information submitted through inquiry forms.
Information is retained only as needed for communication, business records, and legal obligations. Reasonable safeguards are used to protect submitted data from unauthorized access.
You may request that we update or remove your contact details by using the contact page. Some business records may need to be retained where required by law or legitimate operational needs.