Use this page for assortment planning, retail partnership questions, product care requests, safety documentation routing, or sustainability review. The contact page is a full information hub, while the modal remains a compact inquiry shortcut.
Play Doh Customer Studio, 120 Creative Play Way, Providence, RI 02903, United States
[email protected]
+1 800 555 0198
Monday to Friday, 9:00 AM - 6:00 PM Eastern Time. Retail routing support is available by appointment.
Contact is handled by topic rather than by a generic queue. Product questions go to assortment support, care questions go to customer guidance, safety requests go to documentation routing, and sustainability questions go to packaging and material review. That structure helps the first reply include useful next steps instead of a long chain of transfers. If you are a retailer, include the age range, shelf space, launch window, and preferred product family. If you are a parent or caregiver, include the product name, batch or package note when available, and the care issue you are trying to solve.
For documentation requests, mention ASTM F963, CPSIA, EN71, BPA-free inputs, age grading, or textile care in the message so the right checklist is attached.
If your request is about a new retail program, include the expected launch season, target age band, preferred package count, and whether the assortment should lean toward dough, slime, fidget, role-play, or nursery textile products. That context helps us answer with a collection path instead of a generic product list.
Keep it short and specific. We will route it by product family, stage, region, and requested timeline.